Think Before You Respond

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We as human beings have countless opportunities to make a positive difference in the lives of other people: employees, peers, friends, family, waiters and waitresses, and complete strangers. Please tune in this week as Wayne relates John’s unfortunate story and talks about the five ingredients inherent in every human interaction with a special focus on “exercising integrity in the moment of CHOICE.”

We’d love to have your thoughts about this and our other blogs. Please share with us in the comments below.

And, don’t forget about our construction leadership program – Contractor Business Boot Camp. A new cohort starts Feb 18, 2021 in Raleigh, NC. Enroll them today so they are prepared for leadership challenges tomorrow. Please contact Charlotte at ckopp@familybusinessinstitute.com for more information about the program.

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  1. Great example of being a humble leader.
    Calm confidence is always my goal, the 5 steps you spelled out will help me
    achieve that goal more often. Thankyou

    • Excellent, Arnie. Thanks for commenting

  2. Perfect timing. This is something I truly need to work on. I was up all night trying to think of a response in case I get negative feedback on an email I sent yesterday. My issue is I always rush to have a response. I need to sit and think about my responses more and how they might affect my relationship with a contractor. I need to be more positive, that is for sure. Great message!

    • Glad you liked it, Paul!

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