Wayne and Dennis have gone on and on about the book The Experience Economy and how it can transform your customer relationships (if you haven’t yet read the book, you should!). But what about the experiences of your employees at work? Shouldn’t you give equal care and attention to their experiences? After all, how can your people deliver compelling customer experiences of they’re not enjoying a compelling work experience?
Please tune in this week as Wayne discusses an excellent Entrepreneur magazine article by Robert Finlay, why you cannot motivate employees, and ten tips for adding value to the employee experience. What does this 10-point list omit, and what would you add to it? Please share with us in the comments.
A great example of adding value to your employee experience would be to invest in the leadership future of your rising high-potential leaders. Give them the opportunity to sharpen their leadership, financial, and business development skills by learning from industry experts and peers alike. Enroll them today to our one-of-a-kind leadership development program, The Contractor Business Boot Camp. Next class begins in August in Denver. Contact Charlotte at ckopp3@performanceconstruction.com to find out more.
