Formal quality assurance is often forgotten in the rush to complete projects. A lack of formal quality assurance negatively affects so many aspects of your organization and, worse, fails to engage your clients.
Watch Digging Deeper this week as Dennis outlines the importance of customer quality assurance and the impact it has on not only improving performance but also enhancing the customer experience.
We’d love to hear what quality assurance measures have you adopted. Please share with us in the comments.
Seats are filling up quickly for our new Contractor Business Boot Camp class which starts on Oct 21st, in Raleigh. Enroll your high-potential NextGen leaders today. Please contact Charlotte at ckopp@familybusinessinstitute.com to learn more about early bird pricing.
